399bey Terms & Conditions — what you need to know before using our services

These Terms & Conditions form a legal agreement between 399bey ("we", "the Platform") and its users ("you", "Member"). They apply to all use of the 399bey.best website and any services offered under it.

By opening an account, making a deposit, placing a bet, or using any service on 399bey, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you disagree with any part of these terms, please refrain from using 399bey's services.

These Terms & Conditions are to be read alongside 399bey's Privacy Policy and Responsible Gaming Policyis also considered an integral part.

To open an account at 399bey, you must provide accurate and complete personal information. 399bey reserves the right to close any account registered with false information and forfeit any winnings associated with it.

• Each individual may register only one account — multiple accounts using the same mobile number, email address, or device are strictly prohibited.
• Your login credentials (password) must be kept strictly confidential. You must not allow anyone else to access your account.
• A certified copy of a national ID card or passport may be required for KYC (Know Your Customer) verification.
• Any changes to account details must be verified through the support team.
• The mobile number or email address provided at registration must remain active, as important notifications will be sent there.

Members are responsible for the security of their own accounts. If you notice any unauthorized activity on your account, contact 399bey Support immediately.

The following conditions must be met to use 399bey's services. 399bey reserves the right to terminate any account that fails to comply.

• Age: You must be at least 18 years of age. 399bey's services are strictly prohibited for anyone under 18.
• Legal Capacity: You must be legally capable of entering into a binding contract.
• Not a Restricted List: You must not be registered on any self-exclusion list.
• Not an employee: Employees of 399bey or its affiliated companies may not place bets as regular members.

399bey supports transactions via the mobile banking methods familiar to users in Bangladesh. All financial transactions are processed through secure, encrypted channels.

• The minimum deposit amount is ৳500. The maximum deposit limit is determined by your account's verification level.
• The minimum withdrawal amount is ৳300. Withdrawals are typically processed within 3–5 minutes.
• Withdrawals must be made to the same payment method used for the deposit — transfers to third-party accounts are not permitted.
• Large withdrawal requests may require additional verification, which is typically completed within 24 hours.
• If fraud is suspected, 399bey reserves the right to temporarily suspend withdrawals while an investigation is conducted.
• Deposit fees generally do not apply. Withdrawal fees may vary depending on the payment method used.

Each bonus and promotion on 399bey comes with its own terms, which are clearly stated in the details of each offer. General bonus policy guidelines are outlined below.

• Welcome Bonus: Available once per account only. A 15x turnover requirement must be met before any bonus funds can be withdrawn.
• Bonus Validity: Most bonuses must be used within a set period after being credited. Any bonus that expires will be automatically cancelled.
• Multiple Bonuses: It may not be possible to have multiple bonuses active at the same time — please check the terms of each specific offer.
• Bonus Abuse: Bonus arbitrage, claiming bonuses through multiple accounts, or any other dishonest use of bonuses will result in the cancellation of all bonuses and associated winnings.
• Bonus bets may be subject to minimum odds requirements — please refer to the details of each individual offer.

To view our latest promotions, visit our Latest Promotions Visit the page.

All bets on 399bey are settled according to specific rules. It is important to read the relevant rules for each event or game before placing a bet.

• Once a bet is placed and confirmed, it cannot be cancelled or changed — even if the odds shift, your bet remains at the odds originally accepted.
• If a match or event is cancelled, the full stake for all related bets will be refunded.
• Odds change quickly in live betting. The odds displayed at the time your bet is accepted are final.
• If incorrect odds are displayed due to a technical error, 399bey reserves the right to void the affected bets.
• Bets placed on events suspected of match-fixing or any fraudulent activity may be voided at any time.
• The maximum single bet limit is determined by your account type and the event in question.

For betting tips and strategies, visit our Betting Tips Visit the page.

Involvement in any of the activities listed below will result in immediate account closure and forfeiture of all balances.

• Using 399bey for money laundering or to conceal the source of illegally obtained funds.
• Attempting to earn bonuses or benefits by creating multiple accounts.
• Using systematic strategies to exploit bonuses through arbitrage or low-risk advantage play.
• Deliberately exploiting any technical glitch or bug on the platform.
• Threatening or harassing other members.
• Betting with funds from a third party or allowing a third party to manage your account.
• Placing bets using automated software or bots.

399bey places the highest priority on the security of your personal information. To learn more about how we collect and use your data, please visit our Privacy Policy Read it here.

• Your personal information is never sold to third parties or shared for inappropriate purposes.
• All financial data is protected with 256-bit SSL encryption.
• Documents collected during the KYC process are used solely for identity verification purposes.
• Your betting history and financial information are stored with the highest level of security.

399bey believes betting is a form of entertainment — not a source of income. We encourage all members to gamble responsibly and provide the tools to help them do so.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: You can self-lock your account for a set period of time.
• Cooling-Off: Take a break for anywhere between 7 days and 6 months.
• Reality Check: Session reminders can be set to notify you of your playing time at regular intervals.

If you notice signs of problematic betting, contact our Responsible Gambling Visit the page or contact support directly.

399bey reserves the right to update these terms and conditions at any time. Members will be notified in advance of any significant changes via email or in-platform notification.

• Continued use of the platform after updated terms are published constitutes acceptance of the new terms.
• For any dispute, 399bey's decision is considered final, though independent arbitration may be pursued for serious complaints.
• If any part of these terms is found to be invalid, the remaining provisions will continue to remain in full effect.
• 399bey reserves the right to close any member's account without stating a reason, though any valid balance will be returned.

For any questions regarding our terms and conditions, please support@399bey.bestcontact us or get help in Bengali via Live Chat.